Responsible for all aspect of the Center’s Management Information Systems including: distributing voice, data, and video technology to all staff and students; handling user access; system analysis; technical assistance; systems troubleshooting; staff training; operation systems, and network environments. Facilitate usage of staff workstations, computer labs and classroom workstations for the instructional use of technology while supporting the goals of the Center.
Pay: $50,000.00-$58,906.00/year DOE
Hours worked: M-F, 8am-5pm
Retirement Plan: Eligible to participate in company 401(k) with Company matching after 1 year
Vacation: Minimum of ten days per year. Actual days are based upon your Service Date
Sick Time: Ten days per year
Holidays: 12 paid holidays per year
Essential Duties & Job Functions:
Analyze the Center and user needs and make recommendations for purchase of personal computers.
Order all replacement parts and devices and perform all installations following standard configuration procedures.
Analyze and recommend upgrades on PC software and hardware to meet the Center needs and goals.
Analyze the Center and user needs and make recommendations for server software and hardware purchases.
Establish and maintain standards for software configurations on the server.
Establish and maintain standards for all computers and software to meet the Center’s needs.
Set up and configure all PCs at each location maintaining configuration standards across the Center.
Install and configure all peripheral devices such as printers, CD ROM drives, network cards, scanners, and any other devices attached to the PC.
Install; configure all peripheral devices such as printers, network cards, and other devices connected to the network or network server.
Troubleshoot all hardware and software problems and perform preventative maintenance.
Provide help desk and troubleshooting assistance to staff and students on all software and hardware.
Troubleshoot network connections to PCs through server, hubs, and terminations.
Assure user accessibility to the LAN and WAN networks.
Setup and configure network servers.
Develop and maintain safety and security procedures for network systems.
Insure integrity of user and system files by performing daily backup.
Act as Center’s primary point of contact on all MIS matters with Job Corps Technical Assistance Center (JCDC).
Maintain accountability of students and property; adhere to safety practices.
Cultivate and maintain a climate on center which is free of harassment, intimidation, and disrespect to provide a safe place for staff and students to work and learn.
Review, report and process accident/injury reports for staff and student job related injuries. Identify unsafe practices and develop corrective measures to minimize risk and lost time accidents in accordance with corporate, government and Job Corps regulations.
Responsible for monitoring student progress in the program by ensuring compliance with established corporate and DOL Data Integrity guidelines.
Promote student attainment of career success standards through modeling appropriate skills, mentoring students, monitoring, skills acquisition and intervening when inappropriate behavior is observed.
Perform all other duties as requested.
High school diploma or general equivalency diploma (GED)
One (1) year experience in a customer IT technical support and/or help desk environment.
Valid Alaska driver’s license with an acceptable driving record.
Ability to pass background check and drug test.
CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
Equal Employment Opportunity:
Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.